Reorganize for Resilience
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Reorganize for Resilience
Avis (10)
7 Décembre 2014Five Stars
Great resource.
28 Août 2012Farsighted road map to building a customer-centric business
Harvard business administration professor Ranjay Gulati offers a road map for firms that are struggling in lackluster, confusing economic times.
25 Juillet 2010Partnership as a Great Differentiator for Resilience
This if a fast read, idea-packed and timely in this wobbly economy.
5 Mai 2010Great Guidance For Senior Business Executives
Harvard Professor Gulati has written an important book for senior executives seeking to transform their organizations towards a more customer-centric model.
26 Avril 2010Wonderful Discussion of True Customer-Focused Business Model
This is an excellent book that lays out the often difficult steps that are required of businesses that want to embark on the journey to being customer-focused.
3 Avril 2010Great Advice on how to Organize to Deliver True Customer Solutions
I was first drawn to Ranjay's ideas on how to create a more fluid and customer-focused organization through his HBR article called \"Silo Busting\".
11 Mars 2010Read it!
This book is great for anyone who has a customer.
4 Mars 2010Customer Centric Business Stategies
For any business looking to discover the secrets for long-term success, Ranjay Gulati has devised a great blueprint; the key strategies revolve around creating a customer centric approach to doing business.
10 Février 2010Insights into Customer Centricity by Gulati
Gulati's approach to customer centricity is practical and seemingly obvious, yet so elusive to the vast majority of companies today.
4 Février 2010Leadership advice for creating resilient firms
In his timely book, Gulati provides CEOS and managers with a wakeup call and a practical tool kit they can use to re-organize their firms to thrive in increasingly turbulent economic conditions.